Common Questions
It's okay to have questions.
Starting therapy can come with a lot of unknowns, especially if you've never been to therapy before. Here you'll find answers to some of the questions people commonly have before getting started.
Don't see your question here? You're always welcome to connect with us.
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The Canadian Centre for Hope and Healing currently provides psychotherapy exclusively online to clients located in Ontario and Quebec.
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Currently, psychotherapy services are available only to clients located in Ontario and Quebec.
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Psychotherapy services provided by a Registered Psychotherapist in private practice are not covered by OHIP or RAMQ.
However, many extended health benefit plans provide coverage for psychotherapy. Coverage varies by plan, so we encourage you to check with your insurance provider to confirm whether services provided by a Registered Psychotherapist are included.
Detailed receipts are provided for all paid sessions and can be submitted to your insurance provider for reimbursement.
You can learn more about fees, insurance coverage, and reduced-fee options on our Sessions & Pricing page.
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Services are currently provided in English.
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No. You can contact the Canadian Centre for Hope and Healing directly without a referral from a physician or other healthcare provider.
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This is exactly what the complimentary consultation can help with. You can meet Megan, briefly discuss what you're looking for, ask questions, and decide whether working together feels like a good fit. There's no obligation to book afterward.
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Your first sessions are an opportunity to get to know one another, talk about what has brought you to therapy, and begin identifying what you would like to work toward.
You don't need to prepare anything or know exactly what you want to say.
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No. Therapy is collaborative, and your pace matters. You can let your therapist know when something feels too difficult, when you'd like to slow down, or when you're not ready to explore something.
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No. Although trauma-informed care is an important part of CCHH's approach, psychotherapy is available for a broad range of emotional, mental health, and relationship concerns.
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Not necessarily. EMDR includes assessment and preparation as well as memory processing.
Together, you'll consider whether EMDR is appropriate and make sure you're adequately prepared before beginning processing.
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No. The Canadian Centre for Hope and Healing is not an emergency or crisis service.
If you or someone you know is at risk of immediate harm, you can call 9-1-1 or visit your nearest emergency department.
You can also call or text 9-8-8, 24 hours a day, 365 days a year, to talk about thoughts of suicide and self-injury.